Planting Service and Installation
You have the option to have your new plant installed and have the option to select PlantCentral's After Care Planting Service.
For both options, once your order is placed, we will contact you with a installation date and with further details (ie planting location).
For most plant installations, utility-locates will have to be completed to ensure safety of our planting team and for underground utilities (ie Bell, Hydro etc).
Plant Installation Guidelines:
Your installation does not include creating a garden bed. We will only install your plant in already prepared beds. For most trees, these will be planted in yard area, not a garden.
If a garden bed is to be created, a landscape quote will be offered.
PlantCentral After Care Service
You put the time and the effort into your new garden landscape, and the last thing you want to worry about is if your plants perish.
Purchase PlantCentral's After Care Service option, we'll cover your plants for 1-year. If your plant fails to grow (it dies over the Winter) during your warranty period, just call us or contact us through email. All we ask is that you email us a picture of your dead plant for verification.
We will issue you a store credit for 100% of the plant's purchase price! -excluding shipping, installation, and/or warranty & aftercare cost.
What's included with your PlantCentral After Care Service:
- Fertilizing your new plants with transplanter fertilizer.
- Winter preparation and winter protection your new plants.
- 1-year warranty on your plants.
PlantCentral's After Care Service option must be purchased at the time of checkout and cannot be added after your order has been completed. Replacement plant shipping, installation, and/or aftercare cost is at the expense of the customer.
Warranty claims will be accepted from June 1st to October 31st. This is to ensure that the plants are not in a dormant state.
Plant's planted in containers, damaged by animals, vandalism, neglect, and/or storm damage are not covered under PlantCentral's Guarantee and 1-Year Warranty.