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Contact Us

  • Plant Central
  • 416-990-2275
  • Mailing Address: 1 Elm Drive West Suite 1210 Mississauga, ON L5B 4M1

About us

Family owned and operated nursery since 2019. PlantCentral.ca is a family owned and operated online garden center established in 2019, located in Mississauga Ontario.

Why Choose PlantCentral.ca?


Affordable prices - Not only do we grow some of our listed plants, but we also order direct from some of the top nursery growers in Ontario, British Columbia, Quebec, and the United States.

Convenience and Service - We'll delivery your order right to your door. In some cases, even to the back yard. No messing up your car. We'll get your order to your home quickly and safely.

Quality Plants - with 30 years of growing, horticulture, and sales experience, We will only select the best of the best of plant material. Myself or my manager inspect every order before leaving for delivery. Our family owned business aims to provide great value and service to our customers, and promoting a fair and mutual relationship that has customers coming back for years. We hope you will consider purchasing our plants from our small business over a big-boxed store. Thank you for supporting small business!

FAQ

Frequently Asked Questions

General:

Q: Can I pick up my order?
A: At this time, we only offer delivery. Our retail location is not open yet.
 
Q: What are your operating hours?
A: We are open year-round. Our growing and delivery season are open from March to November (weather pending).
 
Spring Hours
Sunday & Holidays Closed
Monday 8:00 AM–6:00 PM
Tuesday
8:00 AM–6:00 PM
Wednesday 8:00 AM–6:00 PM
Thursday
8:00 AM–8:00 PM
Friday 8:00 AM–8:00 PM
Saturday 8:00 AM–12:00 PM
 
Summer Hours
Sunday & Holidays Closed
Monday 8:00 AM–4:00 PM
Tuesday
8:00 AM–4:00 PM
Wednesday 8:00 AM–4:00 PM
Thursday
8:00 AM–4:00 PM
Friday 8:00 AM–4:00 PM
Saturday 8:00 AM–12:00 PM
 
Fall Hours
Sunday & Holidays Closed
Monday 8:00 AM–4:00 PM
Tuesday
8:00 AM–4:00 PM
Wednesday 8:00 AM–4:00 PM
Thursday
8:00 AM–4:00 PM
Friday 8:00 AM–12:00 PM
Saturday Closed
 
Winter Hours
Sunday & Holidays Closed
Monday 9:00 AM–4:00 PM
Tuesday
Closed
Wednesday 9:00 AM–4:00 PM
Thursday
Closed
Friday 9:00 AM–4:00 PM
Saturday Closed
**Limited office hours during the Winter; Online Store is open 24/7 for Pre-Orders. Special orders and quotes should be sent vie Email.**
 

Ordering:

Q: You list an item online, but it's sold out. Will you restock this item?
A:
Best thing to do is to Contact Us, letting us know which item you were interested in and how many that you were looking to purchase. If we see additional demand for a particular item, we'll restock it for those interested in it.

Q: What is your cancellation policy?
A: You can request changes to your order up to one business day (24 hours) after order is placed. Please ensure that you select your products carefully, including the quantity, as we will not exchange or refund products that have been incorrectly ordered. Orders cancelled/changed after 24 hours will be subject to a 25% restocking fee. We will issue a store credit for the item(s) cancelled/changed. Please Contact Us within 24 hours with the requested changes.

Q: What is a 1 gallon vs a 2 gallon vs a 3gallon vs a 5 gallon pot etc?
A:
Please read our Ordering Info page with a sample pot size chart.

Q: Can I pick up my order?
A:
At this time, we only offer delivery. Our retail location is not open yet.

Delivery:

Q: How will I know when my order is shipped?
A: Once your order is ready for shipping, you will be notified by email letting you know that your order has been shipped.

Q: Do you offer FREE delivery?
A: Our dispatch location is in Mississauga. Please refer to our Delivery page for addition info.

Q: What are your delivery rates?
A:
Shipping rates are determined by weight, size and destination. Bulky and/or heavy items may have an addition fee. To determine the shipping rate for your order, add the item(s) to cart and enter the delivery postal code in the Shipping Add Info section.

Q: Do you delivery to Condos and/or Apartment buildings?
A: Yes, only if your order can dropped off outside on porch etc. Otherwise, no, we do not delivery to any high rise building including condos/apartment buildings. Please refer to our Delivery page for addition info.

Warranty:

Q: What is your warranty on your plants?
A: PlantCentral offers a 14 Day Quality Guarantee on all orders. Every endeavour is made to fill orders with grade and quality of stock ordered. We guarantee all PlantCentral.ca plants to be high quality, true to type, and properly shipped. We do guarantee that the plants ordered will arrive to your house happy & healthy, but we cannot guarantee a plant will live once it is out of our possession. Once your plant material order arrives, our responsibility ceases. Read the complete Warranty Info.